What Makes a Successful Client-Advisor Partnership?
Each client we serve brings a unique set of financial goals and circumstances. But ultimately they share several things in common that contribute to the success of our partnership:
Our clients take a long-term view of financial performance. Our clients understand that it’s called “financial planning” for a reason—because financial success is a long-term proposition that requires diligence, patience, and a long-term view.
Our clients recognize the realities of risk and the importance of managing it. Our clients understand that risk is an inherent part of investing—and that it is possible to lose money on any investment. They share our philosophy that strategic asset allocation, or diversification, is a critical strategy for managing risk (although it does not ensure profit, nor guarantee against loss).
Our clients value professional advice. Our clients recognize the value in working with a professional financial advisor who brings a deep expertise in wealth management and many of its complexities. They also understand the importance of communication and trust for establishing a strong working partnership.
Our clients embrace “fee-based” service as serving their best interests.* Our clients understand that when fees are based on a percentage of assets being invested (as opposed to financial transactions), both client and advisor interests can be aligned around long-term portfolio growth.
Our clients recognize the role of other professional advisors. Our clients understand that, while we may be able to provide informed guidance on all topics related to financial planning, we cannot provide specific legal or tax advice. Such information must be obtained through consultation with a tax professional, certified public accountant, or attorney. We are always happy to make referrals and work closely with our clients’ professional partners.
* Note: Advisory fees are in addition to the internal expenses charged by mutual funds and other investment company securities. To the extent that clients intend to hold these securities, the internal expenses should be included when evaluating the costs of a fee-based account. Clients should periodically re-evaluate whether the use of an asset-based fee continues to be appropriate in servicing their needs. A list of additional considerations, as well as the fee schedule, is available in the firm's Form ADV Part II as well as the client agreement.
As our client, you can expect at all times to receive:
- Courteous service
- A trustworthy and competent financial advisor
- Suitable recommendations
- Full disclosure of costs and risks
- Clear communications
- Comprehensive statements and trade confirmations
- Prompt response and resolution of any client concerns
- Strict confidentiality
Click here to read Raymond James’ Client Bill of Rights.